Our services
Six specialist roles. One standard of care.
Every role is filled by a HIPAA-trained medical virtual assistant, matched to your specialty and your EHR, so they add value from day one and your in-person team can stay focused on patients.
- HIPAA certified before day one
- Matched in 7 days
- No contracts, no setup fees
Jump to a role
Front desk & phones
Real-time charting
Coordination & documentation
Dental scheduling & recalls
Claims & revenue cycle
Patient education
50+
Specialties covered
1,000+
Assistants placed
7 days
Average match time
97%
Client satisfaction
01 · Front desk
Medical receptionist
Warm patient communication and reliable front-desk coverage, so every call is answered and every patient feels looked after before they walk through your door.
What your receptionist handles
- Inbound calls, voicemail and patient messages
- Scheduling, rescheduling and confirmations
- Appointment reminders and no-show follow-up
- New-patient intake and demographics
- Insurance eligibility checks
- Routing refill and clinical requests
Popular with
- Family practice
- Mental health
- Cardiology
What changes for your practice
- Every call answered, even at peak hours
- Fewer no-shows and missed appointments
- English and Spanish patient support
What changes for your practice
- Providers face patients, not screens
- Charts closed the same day
- Clear notes that support better decisions
02 · Clinical documentation
Medical scribe
Precise real-time charting that supports better, faster clinical decisions. Your scribe joins visits remotely and documents inside your EHR while you focus on the patient.
What your scribe handles
- Live charting during in-person and telehealth visits
- History, exam and plan notes in your EHR
- Orders and referrals queued for your sign-off
- Pre-visit chart preparation
- After-visit summaries for patients
- Coding-ready documentation
Popular with
- Cardiology
- Rheumatology
- Family practice
03 · Back office
Administrative assistant
Stronger documentation and care coordination behind the scenes. Your assistant keeps referrals, records and follow-ups moving so nothing waits in an inbox.
What your administrative assistant handles
- Referrals and prior authorizations
- Medical records requests and faxes
- EHR inbox and task management
- Coordination with labs, pharmacies and specialists
- Provider calendar management
- Reports and practice documentation
Popular with
- Cardiology
- Mental health
- Nutrition
What changes for your practice
- Referrals and authorizations stop stalling
- A clean, current EHR inbox
- Smoother handoffs between care teams
What changes for your practice
- Fuller hygiene schedules
- More accepted treatment plans
- Clear answers on coverage for patients
04 · Dental front desk
Dental receptionist
Better scheduling and clearer communication with dental patients, from an assistant who already knows dental scheduling and billing.
What your dental receptionist handles
- Hygiene recall and recare scheduling
- Treatment-plan follow-up calls
- Dental insurance verification and breakdowns
- New-patient intake and forms
- Confirmations and reminders
- Work inside your practice-management software
Built for
- General dentistry
- Multi-location groups
05 · Revenue cycle
Medical billing assistant
Streamlined submissions and faster reimbursements for a healthier revenue cycle. Your billing assistant works claims from charge entry to payment, and chases what others let slip.
What your billing assistant handles
- Charge entry and claim submission
- Claim scrubbing and rejection fixes
- Denial management and appeals
- Payment posting and reconciliation
- A/R and aging-balance follow-up
- Patient statements and billing questions
Popular with
- Every specialty
- Dental
- Mental health
From our clients
“In her first 90 days, our assistant uncovered over $8,000 in unsubmitted claims we’d completely missed.”
Frances G. · ★★★★★
“Within a month of our assistant’s first day, our aging balances dropped by $20k.”
Dawnia W. · ★★★★★
What changes for your practice
- Patients who understand their care plan
- Better engagement and follow-through
- Fewer repeat questions for your clinicians
06 · Patient engagement
Healthcare educator
Clearer learning experiences that boost patient engagement and follow-through, delivered by assistants with nursing and allied-health backgrounds.
What your healthcare educator handles
- Pre-visit and post-visit education calls
- Care-plan and medication instructions
- Chronic-care check-ins
- Program onboarding (nutrition, wellness)
- Patient-friendly education materials
- Flagging concerns to your clinical team
Popular with
- Nutrition
- Rheumatology
- Cardiology
Included in every role
Every assistant, held to one standard.
Whichever role you choose, these come as standard. No add-ons, no surprise charges.
Bilingual assistants
English-and-Spanish fluent, keeping every patient interaction clear, warm and compliant.
HIPAA certified
Certification and hands-on training before they touch your workflow, with an account manager overseeing quality.
Clinical backgrounds
Many hold nursing or allied-health degrees, so they know the terminology and pace of a real practice.
Flat, transparent pricing
One simple hourly rate. No long-term contracts, no setup fees. Scale up or down as you need.
Systems
Every role works inside the EHR you already use.
No rip-and-replace and no retraining your staff. Assistants are pre-trained in leading systems before they start.
All product names and logos are trademarks of their respective owners. Their use indicates compatibility only and does not imply endorsement or partnership.
How it works
From first call to fully integrated.
01
Match
We pair your practice with qualified, HIPAA-trained assistants through a structured matching process, so you find your ideal assistant efficiently.
02
Onboard
We handle setup and system integration through guided onboarding, so your assistant contributes from day one.
03
Grow with support
Your account manager runs regular check-ins and performance reviews to keep your assistant aligned as your practice evolves.
Not sure which role you need? We'll help you decide on a free call.
No contracts · Free consultation · Match in 7 days